Tab sync is generally reliable, but there a couple of gotchas that can cause problems when you're first getting started.
Can't see your tabs?
If you have enabled tab sync in a browser but can't see your tabs in the Open Tabs window, the most likely culprit is your having earlier copied your Firefox profile from one computer to another. Xmarks relies on a unique identifier stored in your FIrefox profile to know which tabs are on which computer, and if those identifiers aren't actually unique, tab data from one computer will overwrite tab data from another. Further, if you have two browsers with the same id, you might not see any data at all because a browser never shows its own tab data.
The fix for this problem is simple: go to the browser whose data you wish to unhide and reset its identifier. Xmarks will automatically create a new one for you. Do this one time only:
The next time you sync, your tabs should also be synced and be visible elsewhere.
Can't see your tabs?
If you have enabled tab sync in a browser but can't see your tabs in the Open Tabs window, the most likely culprit is your having earlier copied your Firefox profile from one computer to another. Xmarks relies on a unique identifier stored in your FIrefox profile to know which tabs are on which computer, and if those identifiers aren't actually unique, tab data from one computer will overwrite tab data from another. Further, if you have two browsers with the same id, you might not see any data at all because a browser never shows its own tab data.
The fix for this problem is simple: go to the browser whose data you wish to unhide and reset its identifier. Xmarks will automatically create a new one for you. Do this one time only:
- Enter about:config in the Firefox address bar.
- Find the item extensions.xmarks.machineId. Right-click (control-click on the Mac) and select reset.
The next time you sync, your tabs should also be synced and be visible elsewhere.
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